Chapter 26 Technical support
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## Chapter 26 Technical support

Free email and telephone technical support is provided for Kerio WinRoute Firewall. For contacts, see the end of this chapter. Our technical support staff is ready to help you with any problem you might have.

You can also solve many problems alone (and sometimes even faster). Before you contact our technical support, please take the following steps:

- Try to look up the answer in this manual. Individual chapters describe features and parameters of WinRoute components in detail.

- If you have not found answers here, try to find it in the Technical Support section of the Kerio Technologies website.

If you have not find answers to all your questions and you still intend to contact our technical support, read through the following section which will provide you with a few guidelines.

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25.4 Internet links dialed on demand | Contents | 26.1 Essential Information