4.3 Registration of the product in the Administration Console
Prev | Chapter 4 Product Registration and Licensing | Next

## 4.3 Registration of the product in the Administration Console

WinRoute registration, change of registration details, adding of add-on licenses and subscription updates can be done in the Administration Console by clicking on a corresponding link on the welcome page (see chapter 4.2 License information) or by using a corresponding option in the Edit menu in the main menu for the administration window (see chapter 3.1 Administration Window).

### Registration of the trial version

By registrating the trial version, users get free email and telephonic technical support for the entire trial period. In return, Kerio Technologies gets valuable feedback from these users. Registration of the trial version is not obligatory. However, it is recommended since it provides certain benefits. Such a registration does not oblige users to purchase the product.

Clicking on Become a registered trial user launches the registration wizard.

1. On the first page of the wizard, read the security code displayed in the picture and type it to the text field (this protects the registration server from misuse). The security code is not case-sensitive.

   Figure 4.2. Trial version registration — security code

2. On the second page, enter information about the trial version user (person, company). It is also necessary that the user accepts the Privacy Policy Terms. Otherwise, the information cannot be stored in the Kerio Technologies database.

   Use the E-mail address textfield to enter a valid email address. It is recommended to use the address of the user who is performing the registration. At this address, confirmation of the registration will be demanded when the registration is completed.

   Figure 4.3. Trial version registration — user information

3. Page three includes optional information. Is is not obligatory to answer these questions, however, the answers help Kerio Technologies accommodate demands of as many customers as possible.

   Figure 4.4. Trial version registration — other information

4. The fourth page provides the information summary. If any information is incorrect, use the Back button to browse to a corresponding page and correct the data.

   Figure 4.5. Registration of the trial version — summary

5. The last page of the wizard provides user's Trial ID. This is ID is a unique code used for identification of the registered user when asking help at our technical support.

   Figure 4.6. Trial version registration — Trial ID

   At this point, an email message (in the language set in the Administration Console) where confirmation of the registration is demanded is sent to the email address specified on the page two of the wizard. Click on the link in the email message to complete the registration and to make the Trial ID valid. The main purpose of the confirmation process is to check that the email address is valid and that the user really wants to be registered.

### Registration of the purchased product

Follow the Register product with a purchased license number link to run the registration wizard.

1. On the first page of the wizard, it is necessary to enter the license number of the basic product delivered upon its purchase and retype the security code displayed at the picture in the text field (this protects the server from misuse). The security code and the license number are not case-sensitive.

   Figure 4.7. Product registration — license number of the basic product and the security code

2. On the second page, it is possible to specify license numbers of add-ons (added users), optional components and subscriptions. The page also includes any license numbers associated with the basic product that have already been registered.

   Figure 4.8. Product registration — license numbers of additional components, add-ons and subscription

   Click on Add to add purchased license numbers. Each number is checked immediately. Only valid license numbers are accepted.

   The license numbers added recently can be edited or removed. Registered license numbers (recorded in previous registrations) cannot be removed.

3. On the third page, enter information about the user (person, company). It is also necessary that the user accepts the Privacy Policy Terms. Otherwise, the information cannot be stored in the Kerio Technologies database.

   Use the E-mail address textfield to enter a valid email address. It is recommended to use the address of the user who is performing the registration. At this address, confirmation of the registration will be demanded when the registration is completed.

   Figure 4.9. Product registration — user information

4. Page four includes optional information. Is is not obligatory to answer these questions, however, the answers help Kerio Technologies accommodate demands of as many customers as possible.

   These questions are asked only during the primary (original) registration. If these questions have already been answered, the page is skipped and the registration process consists of four steps only.

   Figure 4.10. Product registration — other information

5. The last page provides the information summary. If any information is incorrect, use the Back button to browse to a corresponding page and correct the data.

   Figure 4.11. Product registration — summary

   Click on Finish to use the information to generate a unique license key. The new license is applied immediately (restart is not required).

   Note: If an error is reported upon finishing of the registration process (e.g. failure of network connection, etc.), simply restart the wizard and repeat the registration.

Prev | Up | Next
4.2 License information | Contents | 4.4 Product registration at the website