Kerio Connect Administration

Message Queue

Message queue and its use is described in the manual.

Message queue can be managed in Status → Message Queue.

Messages in Queue

Number of messages

The current number of queued messages.

Message volume

Total volume of messages in queue.

Each line of this window contains information about one message in the queue. The columns contain the following information:

ID queues

Unique message identifier. This identifier also represents the file names under which the message is saved in the mail/queue folder.

Created

Date and time when the message entered the queue.

Next Try

Date and time of the next attempt to send the message (you can set the attempts interval and the number of attempts in the Configuration → SMTP Server section — see chapter SMTP Server). ASAP stands for As Soon As Possible. This way sending messages that are queued for the first time is planned.

Size

The size of the message (excluding the envelope).

From, To

The sender's and recipient's email addresses If the From field is empty, it is a DSN message sent by Kerio Connect.

Status

Status of the message (reason why the message has not been sent) is described in this column.

You can take the following actions using the buttons under the Mail Queue window:

Refresh

The Mail Queue window is refreshed whenever a change occurs in the queue. You can also use the Refresh button to do this manually.

Remove messages

Removes the selected message from the queue. Click this button to display a menu to select messages to be deleted from the queue. You can delete only selected messages, all messages or messages that meet specific criteria.

Try to send now

Attempts to send the selected message immediately.

Send messages from the outgoing queue

Starts sending messages from the queue.

Message queue processing

The individual columns have the following meaning:

ID

A unique message identifier (corresponds with the message ID in the mail queue and the filename in the mail/queue directory).

Size

The size of the message (in bytes)

From, To

The sender's and recipient's email addresses

Status

The process status: Executing, Backup, Content filtering (checking for forbidden attachment types), Antivirus control, Local delivery (if the message is saved to a local mailbox), SMTP delivery (if the message is sent to a different SMTP server), Terminating (end phase, terminating the process). The process does not need to pass all the above listed phases — if, for example, mail backup is disabled the Backup phase will be skipped.

Server

The SMTP server, to which the message is sent (in the SMTP delivery phase only)

Time

The time of the whole process (the length of time from the process start to its termination)

Percent

Information about the delivery process (displays percentage that has already been sent).